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Of course Get Satisfaction provides all the basics of a great customer community, but it is the wealth of tools and features that we provide that sets us apart from the crowd.
Focused on Outcomes
Get Satisfaction is not about simply creating conversations, but creating value from those conversations - for both companies and customers. Our communities are built around four outcome-oriented topic types in order to ensure resolution. Conversation without value is simply chatter.
A Social Knowledgebase
As your community grows, so does the collective knowledge about your products and services. Popular topics become FAQs, great ideas get promoted up, and problems affecting many are addressed in one place.
Widgets
Easily extend a Get Satisfaction community throughout your Web presence via simple widgets like the feedback tab or page.
Mobile
Interested in Get Satisfaction as a standalone app for your iPhone or built in to your organization's custom iPhone app?
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